Frequently Asked Questions

Standard delivery takes 3-5 business days across India. Express delivery (1-2 days) is available for select metro cities at an additional charge. International shipping typically takes 7-14 business days.

Yes! We offer complimentary shipping on all orders above ₹5,000. For orders below this threshold, a nominal shipping fee of ₹200 applies.

Absolutely. Once your order is dispatched, you will receive a tracking number via email and SMS. You can use this to track your shipment in real-time until delivery.

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination. Customs duties and taxes may apply depending on your country's regulations.

We offer a 30-day return policy from the date of delivery. Items must be unworn, with original tags attached, and in their original packaging. We do not accept returns on sale items or custom-ordered products.

To initiate a return, log in to your account, go to Order History, select the order and item you wish to return. Follow the on-screen instructions to generate a return label. Pack the item securely and drop it off at the nearest courier partner.

Refunds are typically processed within 7-10 business days after we receive and inspect the returned item. The funds will be credited back to your original payment method. You will receive an email confirmation once the refund is initiated.

We sincerely apologize for any inconvenience. Please contact our customer care team within 48 hours of delivery with photos of the damaged item and packaging. We will arrange for a replacement or full refund immediately.

We accept all major credit and debit cards (Visa, MasterCard, American Express), UPI, net banking, and popular digital wallets. We also offer Cash on Delivery (COD) for select pin codes.

Absolutely. Our website uses SSL encryption and we do not store any card details on our servers. All payments are processed through secure payment gateways compliant with PCI DSS standards.

Yes, we offer EMI facilities through leading banks and NBFCs for orders above ₹3,000. EMI options are displayed at checkout for eligible cards. Tenure ranges from 3 to 12 months.

Refer to our Size Guide available on every product page. We provide comprehensive measurements for each size category. If you are between sizes, we recommend going with the larger size for a comfortable fit.

Yes, every ARESHI FEB product is 100% authentic and comes with a certificate of authenticity. We source directly from trusted manufacturers and maintain strict quality control standards.

Yes, we offer bespoke customization services for selected collections. Please contact our concierge team at style@areshifeb.com for more information on tailoring and personalization options.